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The word “standard” has a number of accepted meanings. At times it refers to a regulatory requirement or there again it may be a reference document agreed by consensus. Application of the former is mandatory whereas the latter are purely voluntary: how to sail across the maze? AFNOR clarifies the issues.
Featuring in this selection of standards finalized in January, by and for professionals: provision of thalassotherapy services, maintenance within physical asset management, data leak prevention and management...
AFNOR leads the new ISO committee on online reputation of organizations. Twenty-seven countries are involved in an ambitious programme extending well beyond mere management of online consumer reviews. Here we present the key issues.