AFNOR Group website accessibility statement
AFNOR is committed to making its websites, intranet, extranet, and software packages accessible [as well as its mobile applications and digital street furniture in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
To this end, it implements the following strategy and actions:
This accessibility statement applies to the website www.afnor.org.
State of compliance
The website www.afnor.org is currently being redesigned. An accessibility audit will be carried out once the redesign is complete, if it goes ahead. At this stage, the website www.afnor.org is considered to be non-compliant with the General Accessibility Improvement Framework (RGAA), version 4.1.2.
Preparation of this accessibility statement
This statement was made on January 7, 2026.
Feedback and contact
If you are unable to access any content or service, you can contact the AFNOR solutions manager at https://www.afnor.org/ to be directed to an accessible alternative or to obtain the content in another format.
Send a message using the dedicated contact form to digital accessibility.
Remedies
This procedure should be used in the following case. You have reported an accessibility issue to the website manager that prevents you from accessing content or one of the portal's services, and you have not received a satisfactory response.
- Write a message to the Ombudsman: https://formulaire.defenseurdesdroits.fr/
- Contact the representative of the Ombudsman in your region: https://www.defenseurdesdroits.fr/saisir/delegues
- Send a letter by mail (free of charge, no stamp required) to: Défenseur des droits Libre réponse 71120 75342 Paris CEDEX 07
