Social housing providers: How to implement a Qualibail program?

You may already be familiar with the Qualibail certification, but you may not fully understand all the details. This webinar will give you a practical understanding of how it works and the benefits it offers to social housing providers and housing sector stakeholders.
For more than 20 years, the “Qualibail Service Commitment” certification—the national benchmark for service quality in rental management—has helped structure and promote continuous improvement initiatives in social housing. It helps standardize practices, enhance the quality of service provided to tenants, and establish a clear framework for organizations’ commitments.

Join our webinar on June 19 to learn about the principles, specifics, and key implementation strategies of the Qualibail approach, alongside:

• DELPHIS , co-author of the framework with the donors,
• AFNOR Certification , a certification body,
• DEL&COOP’ , a consulting and training cooperative offering customized support.

You can also attend real-time feedback from landlords who are already Qualibail-certified.
With Laurence Dufourcq , Continuous Improvement Manager at Pau Béarn Housing .
There will be time set aside for questions and answers all your questions live .

Participation is free, but registration is required.

Date:
June 19, 2026, from 10:30 a.m. to 12:00 p.m.