CSR within reach of all organizations

AFNOR Group has sought to promote Corporate Social Responsibility (CSR) for around fifteen years. Basing its work on voluntary standards that are now considered benchmarks, for example ISO 26000, AFNOR Group has developed a great many tools, methods and assessment solutions designed to support organizations in implementing and obtaining recognition for their social responsibility policies, whatever their level of maturity in this field.

An area demanding serious commitment, given the new “CSR reporting” obligations (like the 2010 ‘Grenelle 2’ act or the 2015 ‘green growth’ act in France) and increasing vigilance by civil society with respect to the practices of both private and public organizations.

Our AFNOR contacts on social media:


Olivier Graffin

Sustainable Development Coordinator at AFNOR Group

ISO 26000, a frame of reference

An effective CSR approach, built around voluntary commitment or the need to meet statutory requirements for non-financial reporting, requires guidance. AFNOR Group encourages organizations to adopt ISO 26000 as their frame of reference, a single international standard, developed by more than 90 countries and adaptable to all types of organizations (enterprises, local authorities, NGOs, unions, etc.).


Legislation increasingly requires economic players to demonstrate accountability for their actions in terms of protection of the environment and more broadly, sustainable development. In France, for example, Article 225 of the 2010 Grenelle II law requires enterprises with over 500 employees to provide information on their social, environmental and societal performance.

Also in France, the Energy Transition Law of 2015, Article 173, and the decree of 29 December 2015 require institutional investors to describe the means by which they take account of social, environmental and quality-of-governance criteria in their investment policy. In short, all the ingredients of a CSR policy.

A CSR approach is nevertheless constructed on a voluntary basis. AFNOR Group encourages organizations to adopt ISO 26000 as their frame of reference, a single international standard developed by more than 90 countries and intended to provide all types of organizations (enterprises, local authorities, NGOs, unions, etc.) with guidelines for social responsibility.

This standard defines the concept as the responsibility of an organization for the impacts of its decisions and activities on society and the environment, through transparency and ethical behaviour that

  • contributes to sustainable development, including health and the welfare of society;
  • takes into account the expectations of stakeholders;
  • is in compliance with current laws and consistent with international norms of behaviour such as the Universal Declaration of Human Rights and the International Labour Organization Conventions;
  • is integrated throughout the organization and practised in its relationships.



Obtain international recognition for your societal responsibility and advance with AFAQ 26000.

This method determines to what extent you have integrated the recommendations of ISO 26000 into your strategy, your organization and your activities.

You can enhance your relationship with your stakeholders, benefit from recommendations on how to improve your practices and innovate, give a new sense of purpose to your actions, strengthen your credibility and optimize your contribution to sustainable development.


The requirement for CSR reporting, formerly applying only to listed companies, has since 2012 been extended to include a broader range of enterprises. Indeed, in France, Article 225 of the Grenelle II law requires all enterprises with more than 500 employees and revenue of more than €100 M to publish a certain amount of environmental, social and societal information in their management reports. Better still, a growing number of enterprises are providing this information on a voluntary basis to demonstrate their transparency vis-à-vis their external stakeholders. And you?

Communicate with reliable CSR reporting

In France, the implementation decree of 24 April 2012 and the order of 13 May 2013 define the reporting and verification procedures for non-financial information. To supplement and clarify these requirements, AFNOR has brought together all interested parties and prepared a methodological guide to help with undertaking verification assignments.

> Get the guide FD X30-024 dated July 2014

If you wish, a specialist reporting consultant assigned by AFNOR Competencies can support you every step of the way. AFNOR Competencies has been a stakeholder and key certified partner of the Global Reporting Initiative (GRI) since 2010.

> Information here

Have your reporting verified

Once you have established your reporting procedures, demonstrate to your stakeholders the reliability and accuracy of the non-financial data communicated in your report – have it verified by AFNOR Certification. This endorsement, whether in the context of a regulatory requirement or a purely voluntary approach, will ensure that your stakeholders appreciate your commitment and strengthen their trust.

> Find out more

> Our work with OREE on non-financial reporting

compétences afnor

  • AFNOR Competencies offers seminars, training solutions delivered in-person or remotely (e-learning) to help you interpret the standard, implement it or even become a Sustainable Development Manager.

Information and intelligence

Standardization: sustainable growth for smart cities…

Sustainable procurement: why an ISO standard?