Reunion-Mayotte Delegation

Our areas of expertise

Corporate Social Responsibility (CSR)

With ISO 26000, which provides guidelines for implementing a corporate social responsibility (CSR) approach, the Afnor Group is a pioneer in this field and offers practical training programs as well as group and individual coaching. Its subsidiary, Afnor Certification, has developed the Engagé RSE label, which provides a reliable and robust method for assessing the integration of CSR principles into any type of organization.

The territory of Réunion faces specific societal and environmental challenges. That is why a “Committed to CSR in Réunion” certification has been developed to highlight the local roots and unique involvement of the assessed companies. Any organization awarded the “Engagé RSE Territoire de la Réunion” label following an assessment automatically receives the national “Engagé RSE” label as well as the European-scope “Responsibility Europe” mark.

Quality and performance

The standard ISO 9001 is establishing itself as a key driver of growth for organizations in Réunion and Mayotte. This international recognition strengthens their competitiveness in both local and export markets.

We can provide you with a qualified expert to help you establish or manage your quality management system, thanks to BAO . We also offer customized training sessions , whether on-site or remotely, regardless of your level of experience with quality management.

The results are clear: increased customer satisfaction, more efficient operational processes, and a significant reduction in quality-related costs. Our expertise also extends to Qualiopi certification for training organizations, as well as support in fostering a strong culture of quality within your organization.

Learn more about quality

Food Safety and the Agri-Food Industry

Does your organization produce or distribute food products? Do you export your products outside the country? The credibility of your efforts to mitigate hygiene-related risks is essential to fostering the growth of your business.

ISO 22000 certification and its sector-specific versions—IFS Food, BRCGS Food, and BRCGS Packaging Materials—can help you ensure that the safety and quality of your products are effectively managed.

You can also turn to the Afnor Group for assistance with initiatives to combat food waste, as well as for gluten-free or HVE (High Environmental Value) certification.

Discover our full range of services for the food industry

Sustainable tourism: 2 certifications

Tourism means carbon-intensive travel, disruption of natural environments, massive waste production... Are tourism and sustainable development compatible? Yes, if everyone takes care, tourists and accommodation providers alike.

In Réunion and Mayotte, the AFNOR Group, through its subsidiary AFNOR Certification, grants the European Ecolabel for tourist accommodations . Known and recognized for its flower-shaped logo, which is used by ADEME in France, it is the only official eco-label common to all member countries of the European Union.

A great way to boost your visibility! All types of tourist accommodations are eligible: hotels, campgrounds, vacation villages, vacation rentals, and bed-and-breakfasts, etc.

Learn about the European Ecolabel for tourist accommodation

Do you operate a site that welcomes visitors? To meet the demands of tourists who are increasingly concerned about the environmental commitment of the tourist sites they visit, get NF Environnement certification for visitor sites!

This audit-based certification highlights your commitments and sets you apart from your competitors through strong commitments to energy and water efficiency, waste reduction, more responsible digital practices, employee training, and more.

Learn more about NF Environnement: Sites to Visit

Energy audit, tertiary decree, ISO 50001: low-carbon targets and energy savings...

Do you need to renew your regulatory energy audit or comply with the tertiary decree? Do you want to commit your company to the energy transition? Before thinking about renewable and carbon-free energies, think about energy efficiency, energy savings, and sustainability! Use our tools and services to build an energy management system that generates sustainable gains that are easy to measure and verify.
Improve your energy efficiency

Water Management

Just like energy management, water conservation and water governance have long been key issues in coastal regions.

The ISO 46001 certification is a major asset for optimizing water resource management in Réunion and Mayotte. This standard enables organizations to adopt a structured approach to their water use.

There are many tangible benefits for local businesses:

• Significant reduction in water consumption
• Control of operating costs
• Predicting periods of water stress

Our expertise also extends to water footprint calculations, regulatory tools for managing water governance within a given area, quality certification for water-related products and equipment under the NF mark, as well as microbiological water analysis under the NF Validation mark, ensuring rigorous monitoring of water quality.

Learn more about water management

Local authorities and territories

We support local governments and intermunicipal bodies in Réunion and Mayotte as they work to adapt their organizations and services to economic, digital, societal, and environmental transitions. This includes, in particular:

• the implementation of quality initiatives, particularly in terms of service quality for users,
• improving the quality of life at work for their employees, who are searching for meaning,
• change management based on the compass of the 17 Sustainable Development Goals (Agenda 2030).
• Digital transformation requires a thorough understanding of the challenges related to digital trust (including cybersecurity risks and responsible digital practices).

Learn how AFNOR supports public organizations