The Process Management Guide – CBOK(R) – expanded and translated into French, published by AFNOR

Written in English by the ABPMP (Association of Business Process Management Professionals), this book has been adapted for the European market and has finally been translated into French. The CBOK(R) is the “bible” for process owners, quality managers, and executives.

AFNOR Editions is publishing this book today thanks to the work of a team of professionals with hands-on experience from the Club des Pilotes de Processus (France) and the ASO (Swiss Association of Organization). A true source of international knowledge, it also serves as the foundation for international certification (BPM CBOK® and CBPP®) and numerous training programs offered by the Club des Pilotes de Processus in cooperation with training organizations.

Each chapter of the CBOK® covers a different topic and can be read independently.

Readers will find the CBOK® to be a guide that facilitates in-depth reflection on topics that, when considered together, provide a broad overview of business transformation and change.

The main chapters of the book:

Process management – Process modeling – Process analysis – Process design – Process performance management – Process transformation – Process governance – Strategic and organizational alignment – BPM technologies.

This book is an indispensable resource for anyone involved in BPM (Business Process Management), and it also includes a French translation of the latest edition of the renowned CBOK® guide.

It will help readers by providing an overview of the key issues and best practices for managing a business through processes.

A comprehensive international resource, this guide also compiles all the questions asked on the exam required to become a certified process professional.