The quality of life at work , a matter of well-being and attractiveness

QWL and CSR are linked by a common foundation: respect for people. A QWL approach reinforces a social responsibility strategy. Conversely, by implementing concrete CSR practices, the company contributes to a better quality of life at work.

Therefore, provided that it does not undermine social cohesion, allowing remote working can reduce stress and the psychosocial risks associated with commuting. It also reduces CO2 emissions by easing congestion on roads and public transport. In this situation, CSR and QWL are aligned!

Digital transformation has made the management of personal and health data a major challenge for organizations, with data protection officers at the forefront. Data is now at the heart of quality systems. European regulations have put safeguards in place, in particular the GDPR in 2018. 

Voluntary initiatives complement this approach, with several recognition marks available to demonstrate your rigor, such as the SecNumCloud label, ISO 27701, or HDS certification.
 

As a subject related to well-being that encompasses atmosphere, working conditions, prevention of psychosocial risks, and the degree of autonomy and accountability, QWL, or QWLC for "quality of life and working conditions," falls within the scope of the HR department. It is up to this department to instill a QWL approach, with a designated person within or outside the department. These specialists, who are consultants when they are outside the company, must be properly trained.

A major national cause in 2025, the mental health of employees is a key issue for companies. Previously taboo or dealt with informally, the subject must now be addressed from the perspective of identifying ill-being (company barometers), preventing psychosocial risks (PSRs), and providing assistance techniques. 

The PSSM (psychological first aid) protocol is the mental health equivalent of first aid, which provides physical assistance to people in distress (e.g., cardiac emergencies).