Assess your organization's quality culture

The AFNOR Quality Culture Barometer: a simple and accurate tool for measuring and improving your quality culture.

It is based above all on values, leadership, behaviors, and the commitment of your teams. Do you know where your organization stands?

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Why use the Quality Culture Barometer?

Discover the first tool for assessing your quality culture. Based on proven criteria, it helps you identify key areas for action to strengthen your quality initiative and get all your employees on board!

Gain insight into how quality is perceived within your company

Identify pain points and opportunities for improvement

Compare yourself to other players in your market

What are the results?

Assessing the perception of the quality culture within the organization
How we compare to other companies
Receive a detailed report, ready to present to your management
Identify areas for improvement
Get Your NPQS: Net Promoter Quality Score

What is the NPQS?

The NPQS is an indicator that measures employee commitment to quality within the company. Inspired by the NPS, it assesses the extent to which employees view themselves as ambassadors of quality and actively contribute to its improvement. This index helps identify ways to strengthen the quality culture and rally all teams around best practices.

How does it work?

Step 1

You will receive access to the survey via email

Step 2

Share the link to the survey with your organization's employees

Step 3

You are analyzing the anonymized results of your survey

The survey is a good way to gauge sentiment; it provides an overall picture of how quality is perceived within the factory.
Rachel LaunayWorkshop Manager, Michelin
Analyzing data by entity allows for more precise measurement and enables tailored actions.
Patricia Erny Quality Manager – FDJ UNITED
The NPQS is a valuable and highly informative indicator. It has sparked a shift in the group’s approach to quality culture.
Nora BonnotCustomer Satisfaction Manager – Pierre Fabre
It’s always a good idea to assess the risks associated with a flawed quality management system. We view this topic as another building block in our sustainable development framework, because a quality culture is, above all, about people.
Henry Nigay President and Chief Technical Officer at Nigay

How to Measure a Culture of Quality

Download the white paper “How to Measure Quality Culture: An Introduction to the Quality Culture Barometer and Feedback.”

Download the White Paper