Our solutions for the healthcare and medical-social sector

The French healthcare system is based on multiple structures: public and private healthcare establishments (hospitals, general practitioners), social or medico-social establishments or services (ESSMS) for vulnerable groups, such as the elderly or disabled, or for children at risk of parental neglect. These establishments include EHPADs (residential care homes for dependent elderly people). This entire ecosystem is managed by the public authorities, with regional and local representatives, all of whom have quality and safety requirements.

Some key figures

  • 45,000 ESSMS
  • 6,367 quality assessments in 2024
  • 32 CHU
  • 11.4% of cyberattacks target healthcare institutions

Source: HAS, ANSSI 2022-2023

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Your needs

Do you work in a healthcare or medical-social facility and face challenges related to service and care quality, food safety, data protection, and social responsibility? The AFNOR Group is your partner.

Request HDS certification

Reassure your customers and clients by displaying your AFAQ Health Data Host certification.

Request HDS certification

ESSMS: conduct your quality assessment

A regulatory inspection accredited according to the HAS standard.

ESSMS: conduct your quality assessment

Become a certified quality assessor

Showcase your skills in ESSMS quality assessment.

Become a certified quality assessor

Get trained in quality at ESSMS

A range of training courses for all those involved in quality in healthcare and medical-social services.

Get trained in quality at ESSMS

Medical-social: they apply best practices and demonstrate it


All stakeholders in the health and medico-social sector will find what they need at AFNOR to implement and report on their quality, information security, or CSR initiatives.

  • Our selection of standards for medical and social care

    Voluntary NF, EN, and ISO standards for professionals in the medical-social sector

  • SPSTI: well trained, well certified

    Now is the time to get trained! All inter-company occupational health and safety services (SPSTI) in France must be certified by May 1, 2025.

  • When form rhymes with norm

    AFNOR publishes voluntary standards NF S99-805 and NF S99-806 on service quality in sophrology and professional ethics in osteopathy.

  • ESSMS: providing good accommodation and good food

    An AFNOR Spec standard listing best practices for accommodation and catering

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