Our solutions for the healthcare and medical-social sector
The French healthcare system is based on multiple structures: public and private healthcare establishments (hospitals, general practitioners), social or medico-social establishments or services (ESSMS) for vulnerable groups, such as the elderly or disabled, or for children at risk of parental neglect. These establishments include EHPADs (residential care homes for dependent elderly people). This entire ecosystem is managed by the public authorities, with regional and local representatives, all of whom have quality and safety requirements.
Some key figures
- 45,000 ESSMS
- 6,367 quality assessments in 2024
- 32 CHU
- 11.4% of cyberattacks target healthcare institutions
Source: HAS, ANSSI 2022-2023

Your needs
Do you work in a healthcare or medical-social facility and face challenges related to service and care quality, food safety, data protection, and social responsibility? The AFNOR Group is your partner.
Request HDS certification
Reassure your customers and clients by displaying your AFAQ Health Data Host certification.
ESSMS: conduct your quality assessment
A regulatory inspection accredited according to the HAS standard.
Become a certified quality assessor
Showcase your skills in ESSMS quality assessment.
Get trained in quality at ESSMS
A range of training courses for all those involved in quality in healthcare and medical-social services.
Medical-social: they apply best practices and demonstrate it
All stakeholders in the health and medico-social sector will find what they need at AFNOR to implement and report on their quality, information security, or CSR initiatives.

