Our solutions for the services and finance sector
The huge service sector, including banking and insurance, is part of the tertiary sector as defined by INSEE, i.e., neither industrial nor agricultural. The rise of online commerce and customer reviews has transformed the lives of companies that market products, processes, and intellectual or manual services.
This disruption has redrawn the contours of quality initiatives and established the concept of reputation at the intersection of quality, CSR, responsible purchasing, and digital transformation. The advent of artificial intelligence is once again calling into question the concept of trust.
Some key figures for the sector
- 33,526 bank branches in France
- 16,850 hotels
- 714,600 commercial enterprises
- 581 insurance organizations

Your needs
Ask for the SRI label
For investment funds that prioritize socially responsible activities.
Get ready for the tertiary decree
AFNOR Energies support to reduce your energy consumption until 2050.
Display your service commitments
Certifiable quality standards for all sectors.
Inspire confidence with blockchain
A certification for those who develop and maintain solutions using blockchain technology.
Services market: the importance of setting standards to control the market
Discover how the start-up Poseïdon and the La Poste group were able to set the rules for their market through voluntary standardization.
Service companies, tertiary sector: they apply best practices and demonstrate it
All service providers, including banks and insurance companies, will find what they need at AFNOR to implement and report on their quality, energy, information security, and CSR initiatives.




