AFNOR, EFQM French Partner

Since its creation in 1988, the management model promoted by the European Foundation for Quality Management (EFQM) has attracted more than 50,000 organizations. In France, AFNOR Group is its official partner.

Based on best practice within organisations that achieve outstanding results, the model is constantly evolving. Since 2020, the EFQM Model offers a new strategic approach to support you in transforming your organisation, while maintaining a performance approach. It will help you to strengthen your improvement process and set new objectives. It will contribute to assess and question how to adapt your organisation to the challenges of an ever changing world.

Few adjustments have been made through the 2nd edition in 2022.

Even more than before, the EFQM Model is an attractive solution to give meaning and coherence to existing improvement processes

Get trained in the EFQM

logo excellence efqmDo you want to find out about and understand the EFQM model? Do you want to use the RADAR concept for your improvement actions or your projects? Has deployment of the EFQM in your organization developed into a concrete plan? Are you interested in becoming your enterprise’s EFQM expert and participating in internal assessments? Are you a consultant wanting to upskill in EFQM? Do you want to become an EFQM Assessor and carry out independent assessments?

Discover the training solutions offered by AFNOR Competencies. They will help you acquire proficiency in this management model and also enable you to demonstrate your EFQM competencies and expertise.

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criteria for improving


fundamental concepts


options to emphasize your commitments


committed organizations in regional clubs

Self-assessment, EFQM assessment, what to choose?

The EFQM Recognition scheme is accessible to any organization, whether public or private and regardless of its size, its sector or its maturity in terms of quality, wishing to continuously enhance its performance and showcase its success.

Carrying out an EFQM self-assessment is the recommended first step on the road to excellence. This enables you to identify, prioritize and implement improvement plans which are then validated by an external assessor. You then receive an initial level distinction: “Validated by EFQM”.

If you move on to a more in-depth assessment of your management practices, with a global and systemic view of your organization and activities, an EFQM Assessor provides you with a detailed report, an improvement plan and recognition of the results obtained: “Recognized by EFQM” (according to you maturity level from 3* up to 7*)