AFNOR, EFQM French Partner

Since its creation in 1988, the management model promoted by the European Foundation for Quality Management (EFQM) has attracted more than 30,000 organizations. In France, AFNOR Group is its official partner.

As a professional, do you want to consolidate your improvement-oriented approach and set yourself new goals? Are you looking to find an opportunity to give your management system a new direction, broaden your vision for action, showcase your level of excellence or obtain Europe-wide recognition? Do you want to communicate on your improvements, both internally and externally, and strengthen awareness of your results? Choose the EFQM model, the overarching management framework that encourages excellence!

Thanks to the RATP and AFNIC, French sponsors for the EFQM model 2013, the full content of the standard is available to download free of charge, in French.

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Get trained in the EFQM

Do you want to find out about and understand the EFQM model? Do you want to use the RADAR concept for your improvement actions or your projects? Has deployment of the EFQM in your organization developed into a concrete plan? Are you interested in becoming your enterprise’s EFQM expert and participating in internal assessments?

Are you a consultant wanting to upskill in EFQM? Do you want to become an EFQM Assessor and carry out independent assessments?

Discover the training solutions offered by AFNOR Competencies. They will help you acquire proficiency in this management model and also enable you to demonstrate your EFQM competencies and expertise.

Supporting figures

9criteria
for improving

8 fundamental
concepts

4 committed-to-excellence options

100 committed organizations in regional clubs

Self-assessment, EFQM assessment, what to choose?

The EFQM Recognition scheme is accessible to any organization, whether public or private and regardless of its size, its sector or its maturity in terms of quality, wishing to continuously enhance its performance and showcase its success.

Carrying out an EFQM self-assessment is the recommended first step on the road to excellence. This enables you to identify, prioritize and implement improvement plans which are then validated by an external assessor. You then receive an initial level distinction: “Committed to Excellence” (C2E).

If you move on to a more in-depth assessment of your management practices, with a global and systemic view of your organization and activities, an EFQM Assessor provides you with a detailed report, an improvement plan and recognition of the results obtained: “Recognized for Excellence (R4E: 3* / 4* / 5*).

They’re talking about it

Do you have questions about EFQM, how to apply it to other projects?